Frequently Asked Questions
Everything you need to know about our farm-to-table delivery.
How do you ensure the freshness of the produce during shipping?
We use specialized insulated packaging and eco-friendly cooling packs to maintain optimal temperatures from our farm to your doorstep. Each order is packed on the day of dispatch to guarantee maximum freshness.
Where does Middleton Farms source its products?
The majority of our produce is grown directly on our family-owned farm. For items we don't grow ourselves, we partner with local artisan producers who meet our strict organic and sustainable farming standards.
What is your policy on returns for perishable items?
Due to the nature of fresh food, we cannot accept returns. However, if any item arrives damaged or does not meet your expectations, please contact us within 24 hours for a full refund or replacement.
Do you offer subscription boxes?
Yes! We offer weekly and bi-weekly 'Harvest Boxes' that feature a curated selection of seasonal produce. You can manage, pause, or cancel your subscription at any time through your account dashboard.
Are your farming practices organic?
We follow regenerative and organic farming practices that prioritize soil health and biodiversity. While we are in the process of official certification, we never use synthetic pesticides or chemical fertilizers.
When will my order be delivered?
Orders are typically processed within 24-48 hours. Once shipped, standard delivery takes 1-2 business days to ensure that your food arrives fresh and ready to enjoy.