Returns & Exchanges
At Middleton Farms, we take pride in the freshness of our farm-to-table products; due to the perishable nature of our food items, we offer a 100% satisfaction guarantee or a replacement for any quality concerns. If your order arrives damaged or does not meet your expectations, please contact us within 48 hours of delivery.
Document the Issue
Take clear photos of the product and the packaging, specifically highlighting any damage or quality concerns noticed upon arrival.
Submit a Request
Email our farm support team with your order number and the attached photos within two days of receiving your shipment.
Review Process
Our quality assurance team will review your claim within 24 hours to ensure our strict freshness standards were maintained during transit.
Resolution
Once approved, we will immediately issue a full refund to your original payment method or ship a fresh replacement at no additional cost.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing